United Airlines sues 22-year-old who found method for buying cheaper plane tickets

United Airlines jets are parked at the terminal at O’Hare International Airport in Chicago, Illinois on Oct. 25, 2013. Credit: Ricky Shine/CNN

By Patrick Gillespie
FOX News

A young computer whiz from New York City has launched a site to help people buy cheap plane tickets. But an airline company and its travel partner want to shut him down.

United Airlines and Orbitz filed a civil lawsuit last month against 22-year-old Aktarer Zaman, who founded the website Skiplagged.com last year.

The site helps travelers find cheap flights by using a strategy called “hidden city” ticketing.

The idea is that you buy an airline ticket that has a layover at your actual destination. Say you want to fly from New York to San Francisco — you actually book a flight from New York to Lake Tahoe with a layover in San Francisco and get off there, without bothering to take the last leg of the flight.

This travel strategy only works if you book a one-way flight with no checked bags (they would have landed in Lake Tahoe).

It’s not like these tickets are the cheapest all the time, but they often are.

In the lawsuit, United and Orbitz call Skiplagged “unfair competition” and allege that it is promoting “strictly prohibited” travel. They want to recoup $75,000 in lost revenue from Zaman.

Zaman said he knew a lawsuit was inevitable but he points out that there’s nothing illegal about his web site.

He also said he has made no profit via the website and that all he’s done is help travelers get the best prices by exposing an “inefficiency,” in airline prices that insiders have known about for decades.

“[Hidden city ticketing] have been around for a while, it just hasn’t been very accessible to consumers,” Zaman told CNNMoney.

Indeed, “hidden city,” ticketing is no secret among frequent fliers, said Michael Boyd, President of Boyd Group International, an aviation consulting firm in Evergreen, Co. Boyd worked as an American Airline ticket agent 30 years ago, and says he was trained at the airline to help customers find “hidden city” fares.

“I don’t think it’s illegal what he’s doing,” Boyd said. But lawsuits are expensive and it could end up costing the young entrepreneur who has irked the two billion dollar corporations.

Airlines usually offer cheaper fares for some destinations that are not regional hubs, Boyd said. Many of these flights are routed through more popular destinations. But if a lot of people take advantage of that discrepancy it could hurt the airlines, which is why they want to shut him down.

Born in Bangladesh, Zaman grew up in Brooklyn, N.Y., and graduated with a bachelor’s degree in computer science at age 20 from Rensselaer Polytechnic Institute. He lives in Manhattan and works at a technology start-up that he declined to name.

Zaman said Skiplagged is just a “side project.”

Zaman and United declined to discuss the lawsuit. Orbitz said in a statement that it is obligated to uphold airline fare rules.

Other travel experts say that the airlines may not achieve much if Zaman’s site is shut down, especially in a world where information is becoming more readily available.

“If [Skiplagged is] shut down, undoubtedly there will be other people to come along to scrape fares and make them available,” said Robert Mann, president of R.W. Mann & Company, an airline consulting firm in Port Washington, N.Y.


After years of research and a series of unpleasant experiences concerning the current child protection services system, Alec Cope decided to combat the cancerous corruption through information. Freelance writing articles as a form of protest and distributing them throughout his former high-school and local area, Alec struck special chords with whomever he was in contact with.

Alec has been involved in activism such as sit down protests as well as Idle No More gatherings. Being independent for the majority of his time, Alec became a member of the WeAreChange family to assist one of the organizations that inspired him to become active in the first place. With a larger platform and positive support Alec has committed the majority of his time to research, writing, and maintaining social media with the goal to continue expanding the awakening sweeping throughout all levels of society.

Growing up within a rural area in Northern Michigan as well as being a native American descendant, Alec is seeking to expose environmental abuse in his state as well as globally. A high-school dropout, Alec chases his passion for writing and empowering individuals while showing any isolated person that they too can overcome the odds with a community that will support them. Alec lives in the lower peninsula of Michigan near Kalamazoo.





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