The Transportation Security Administration is admitting their mistake and claiming that agents “did not follow correct screening protocols,” after they “humiliated” a wheelchair-bound six-time Olympic champion at the Denver Airport over the weekend.

Amy Van Dyken-Rouen is a famed Olympic swimmer who was in an ATV crash in 2014 that left her paralyzed from the waist down, she now uses a wheelchair for mobility.

On Sunday, Van Dyken-Rouen was at the Denver International Airport where she was subjected to a full body search, despite having TSA’s Pre-Check pass. She immediately took to Instagram to detail the incident and speak out against their actions.

“With the positive in my journey, there is also negative. Need to make changes for all in ??. @denairport @tsa pre check officer was rude, and in correct. Said every airport in country BUT Den is doing it wrong. Had a full body pat down, and was humiliated by him as well. Thank you STSO Keith Rogers!!! I’m going to find out if the rest of the country is wrong, or if HE is wrong. I’ll get back to you,” Van Dyken-Rouen wrote in the Instagram caption.

She also spoke to the Denver ABC affiliate and told them that, “they go around your breasts, they basically go under your butt and the just grab things, not grab, they touch things that are not appropriate and it’s really embarrassing.”

On Monday, the TSA released a statement that the officers involved in the incident were being retrained.

“TSA works closely with the disability community to develop screening procedures that integrate the unique needs of those with disabilities or medical issues into the process. TSA reviews passenger complaints, and in this case determined that our officers did not follow correct screening protocols when Ms. Amy Van Dyken came through the security checkpoint at Denver International Airport (DEN) this weekend. TSA’s federal security director has reached out to Ms. Van Dyken. The officers involved are undergoing retraining, and TSA Denver is providing refresher training to all of its officers as well,” the statement said.

Van Dyken-Rouen hopes that by speaking out she will help prevent the same embarrassment from happening to others.

“It’s really sad, I just want to help other people out who don’t have a voice, just fair treatment for everybody, respect for everybody, that’s all we need,” Van Dyken-Rouen stated.


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